Pulloxhill Community COVID-19 Support Group
To be distributed to Volunteers and Users
Code of Conduct for Volunteers and Users:
1) The group is available to offer support to those who are self-isolating, in quaratine or otherwise unable to leave their homes. This support may include: collecting shopping, collecting prescriptions, phoning daily to check the person is OK, preparing food, or other tasks as requested provided the volunteer is happy to perform the requested task
2) As a volunteer, if you or a family member are feeling unwell:
• please immediately inform the Group using its Facebook page
• do not visit other households
• do not offer to undertake the requested task- ask other group volunteers via the Facebook page
• you may continue with phone call, facebook, email or other non-contact communication
• Please do not accept any form of payment for your service.
3) Shopping –
• Volunteers must obtain a receipt for the purchased items in order to seek reimbursement. Volunteers must not be paid in advance of purchasing shopping.
• Shopping must be left on the users doorstep. Just knock on the door and step back.
4) General –
• Volunteers must not enter the users house
• Please do not give anybody your debit or credit card details, nor your PIN, whether to a “real” person or somebody on the phone no matter who they say they represent!
5) Confidentiality: It is important that you respect the privacy of any person and not disclose any information about that person you may become privy to, including phone numbers, email addresses, next of kin, or any other personal data.
If you are unsure and need some help please use the below contacts.
Facebook – Pulloxhill Community Group
Rebecca Smith – Pulloxhill Facebook administrator – 07768 333069
Brian Green – Parish Clerk – 07930 157757 email: parish.clerk.ppc@gmail.com
NEW Parish Website – https://pulloxhillparishcouncil.gov.uk (This is new and is still being updated)
The Cross Keys is offering a meals service – 01525 712442 hello@thecrosskeys.co.uk
Orchard Road Playground: There is some new equipment in the Orchard Road playground – 2 new ladybird rides for the little ones, a new roundabout and a new grab and swing ride for older kids.
Version1 21 March 2020